Work creatively around difficult business and technical constraints to maintain a high customer experience bar.Dive deep on customer pain points and triangulate inputs (quantitative and qualitative data, user and stakeholder feedback, business and technical constraints, etc.) to inform and iterate design solutions.Identify the right creative process and deliverables in the level of fidelity required for the problem at hand.Collaborate closely with a multidisciplinary team to arrive at simple and intuitive solutions.As a Lead, you will manage a small group of designers, a great opportunity to lead people while still delivering detailed designs. The role requires a deep understanding of customer needs and thinking big about how we can make the customer shopping experience across online and in-store retail easy and delightful. You will work side-by-side with product managers, researchers, engineers, design technologists to give form to early ideas, and then bring those ideas to the finish line. As a Product Design for Tokopedia, you will create the next generation of user experience interaction vision between the Tokopedia platform and buyers.
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